Management Process Log

Record responses & thoughts for all steps in this Management Process Log daily. The responses are sent to Desta and are copied to an archive folder.

It forces us to think through our decisions, ensure we are making active ones, and to record our thought process - for perpetuity as well as for continued learning.


Date:
Date:
Service:
Please write any special notes; VIP guests of note, large groups over 8 (where are they going?), any special arrangements.
Please make any notes of conditions that influenced decisions, ie: raining, snowing, odd event...
Are the right people in the right sections? Please list any adjustments made & why Did we need more or fewer bodies? Please list any cuts you made & why.
Was the terrace set-up appropriately? Do we have 5 dueces in the 10's if we have five 2-top reservations? Are parties set-up correctly and assigned due to service preferences/arrangements?
Ensure any server requests are considered and adjustments made where necessary.
Please list any notes that were covered specifically during pre-shift (ie: 86's, Service Standards, wine tasted, etc)